1. Delete your account in the app
You can delete your Finito Nursing account yourself at any time, including a guest account:
- Open the Finito Nursing app on iOS or Android.
- Open the menu and go to Settings.
- Tap Delete account, then confirm.
On the website, sign in at finitonursing.com, open Settings and choose Delete account.
Deletion is immediate and cannot be undone. The app then signs you out and clears the data it kept on your device: the offline copy of your study data and saved care plan PDFs.
2. Cancel your subscription first
Deleting your account does not cancel a subscription. If you have Premium:
- App Store: Settings on your iPhone, your name, Subscriptions, Finito Nursing, Cancel Subscription.
- Google Play: Play Store, your profile, Payments and subscriptions, Subscriptions, Finito Nursing, Cancel.
- Website: Settings, then manage your subscription in the Stripe billing portal.
3. Ask us by email
If you can't use the app, email support@finitonursing.com from the address on your account with the subject "Delete my account". If you signed in with Apple or Google, or used a guest account, include the account identifier shown in the email the app's contact link prepares (Settings, Contact us), so we can find the right account. We may ask you to confirm that the account is yours, and we delete it within 30 days of your confirmed request, usually much sooner. Forvibe LLC handles these requests.
4. What is deleted
Deleting your account permanently deletes, at once and without a grace period:
- your sign-in account and profile (name, language, region, program year, goal, school, exam date, courses);
- your AI permission record and your custom tutor instructions;
- your sets, cards and spaced-repetition history, and your daily study counts;
- your chats with Finito AI and their attachments;
- your uploaded documents, and the files themselves in storage;
- your quizzes and attempts, NGN case attempts, med-math exams and attempts, care plans and skills checklist runs;
- the sets you shared with the community, and every review on them;
- your reviews of other students' sets, the reports you filed and your block list;
- your usage counters, your premium code redemptions, and the link between your account and Premium;
- your web billing customer link (the record that connects your account to Stripe).
5. What is kept
Some data stays after your account is deleted, for the reasons below:
| What | Why | How long |
|---|---|---|
| Purchase and renewal events (product, status, dates, account identifier) | Tax, accounting and fraud prevention | As long as the law requires |
| Your subscription and payment history at Apple, Google, Stripe and RevenueCat | They keep their own records of purchases | Under their own policies; email us to ask for RevenueCat or Stripe records to be removed where the law allows |
| Copies of your shared sets that other students imported | They are now those students' own sets | Until they delete them |
| Glossary drafts you published | They are public reference entries; your name is removed from them | Until removed |
| Reports others filed about your content | Moderation records, without your account | Deleted at our next report cleanup, because the content no longer exists |
| App analytics events (Mixpanel) and error reports (Sentry) | Product analytics and error fixing | Under the retention settings of those services |
| Requests already sent to OpenAI | OpenAI's abuse monitoring | Generally up to 30 days, under OpenAI's API terms |
| Backups of our database | Disaster recovery | Until the backup rotates out under our hosting provider's schedule |
6. Delete only some data
You don't have to delete your account to remove data. In the app you can delete a single set, chat, document or care plan; stop sharing a set; withdraw AI permission in Settings; or unblock users. See the Privacy Policy for details.
7. Questions
Email support@finitonursing.com. For requests under Türkiye's KVKK, write to support@finitonursing.com; see the KVKK Privacy Notice.